Skip to content

Seller Policy

 
Seller Eligibility

• Sellers must provide accurate business information during registration.
• All products listed must comply with local and international laws.
• Sellers are responsible for ensuring they have the rights to sell the products they list

Product Listings

• All product descriptions must be accurate, honest, and not misleading.
• Images must clearly represent the actual product.
• Counterfeit, illegal, or restricted items are strictly prohibited.
• Sellers must update stock levels to avoid overselling.

Pricing & Payments

• Sellers set their own prices but must honor the price displayed at the time of purchase.
• Payments will be released to sellers after order confirmation and successful delivery.
• Any additional fees (shipping, taxes, etc.) must be clearly stated.

Order Processing

• Sellers must process and ship orders within the stated handling time.
• Tracking information must be provided for all shipped orders.
• Delays must be communicated promptly to both the buyer and Incredible Archives.

Shipping & Delivery

• Sellers are responsible for proper packaging and timely delivery.
• Shipping methods must be reliable and trackable.
• Any customs or import duties must be handled according to the destination country’s regulations.

Returns & Refunds

• Sellers must comply with Incredible Archives’ return and refund policy.
• Products that arrive damaged, defective, or not as described must be refunded or replaced.
• Sellers must respond to return requests within the required timeframe.

Customer Service

• Sellers must maintain professional communication with buyers.
• All inquiries should be responded to within 24–48 hours.
• Abusive or unprofessional behavior is not tolerated.

Prohibited Activities

• Listing counterfeit or stolen goods.
• Manipulating reviews or ratings.
• Misusing customer data.
• Attempting to conduct transactions outside the platform.

Account Suspension & Termination

• Incredible Archives reserves the right to suspend or terminate seller accounts for policy violations.
• Serious violations may result in permanent removal from the marketplace.

Policy Updates

• Incredible Archives may update this policy as needed.
• Sellers will be notified of major changes and are responsible for reviewing updates

 

Thank you from the bottom of our hearts for visiting our site Incredible Archives.

Wishing you a wonderful day!